Our Terms and Conditions of Sale, Use & Return Policy
International Mercantile Agencies, Inc. /Ima Brass
293 Route 18 South, Suite D#310 (USA)
Tele: (732)246-3900 Fax: (732)246-8040
Email: info@brass4u.com
Items ordered on our website are generally shipped within 2 OR 3 working days after receipt of payment. We will notify you if items/s are not in stock. We ship via FedEx Ground & Freight Services or U.S.Postal Service. Once your order is shipped we will advise you with tracking number with a link to track your shipment online.
SHIPPING IS FOB NEW BRUNSWICK, New Jersey. We ship our packages via different carriers to provide the best rates available to our customers. Freight costs will be calculated at the time of shipment based on weight, dimension, distance and delivery category. Due to the wide variety of our products total freight costs are not known until the order has shipped. Estimated freight quotes are available upon request. Large orders may qualify for freight considerations. Residential delivery charge is $ 4.95 for each package and in-direct signatures will be required by delivering Carrier.
Please feel free to ask questions before your order is shipped.
PLEASE DO NOT RETURN ANY GOODS WITHOUT READING THESE INSTRUCTIONS CAREFULLY
If goods are damaged in transit then please contact the delivering Carrier immediately. It is required by law that you must report damages immediately and notation be made on Freight
Bill. For UPS & FedEx Ground packages please call carrier immediately.